Sales Support
Sales Outsourcing in the Philippines
Outsource Philippines™ provides dedicated sales support teams for lead research, qualification, appointment setting, outbound calls, follow-up, and CRM updates. They work onsite in our supervised Philippine office, use your process, messaging, and qualification criteria, and hand your closers ready conversations so they spend more time selling.
What Your Team Can Handle
Support Across Key Stages of Your Sales Process
Outsource one function or several. We build the team around your market, sales process, and tools.
Lead Generation and Research
Build and verify prospect lists that match your ideal customer profile.
A Fuller Sales Pipeline →Lead Qualification
Contact inbound and outbound leads and qualify them against your criteria.
Appointment Setting
Book qualified meetings straight onto your sales team's calendars.
More Meetings Booked →Outbound Calling
Structured calls for prospecting, follow-up, surveys, and reactivation, following your do-not-call rules.
Sales Follow-up
Keep the cadence going after demos, quotes, and trials so deals do not go quiet.
CRM and Sales Admin
Update contacts, log activity, clean duplicates, and keep pipeline stages accurate.
More Selling Time
Let Your Closers Focus on Closing
Prospecting, qualifying, scheduling, and CRM upkeep take hours away from the people who close deals. A dedicated support team takes on those defined tasks, so your account executives spend their time in conversations that need them.
Your team works from your scripts, sequences, and qualification rules. You decide what they own and where the handoff to your sales team happens.
- Inside Sales Support
- Post-sale Follow-up and Renewals
- Order and Quote Updates
- Subscription and Account Requests
Tools
Sales Tools Our Team Works In
Agents work in your accounts with the access you approve. Your data and pipeline stay in your CRM.
- CRM
- HubSpot, Salesforce, Pipedrive, and Zoho CRM
- Prospecting
- Apollo and LinkedIn Sales Navigator
- Sales Outreach
- Outreach and Salesloft
- Calling
- RingCentral and Aircall
- Scheduling
- Calendly
Quality and Continuity
How We Keep Quality High
Sales activity is easy to count and hard to judge. These controls cover both.
Named Team Lead and Account Manager
You get one named team lead for daily coaching and one account manager for scope, staffing, and billing questions.
QA Scoring Against Your Standards
We score a sample of interactions each week against a scorecard built from your rules, then coach on the gaps.
Weekly Performance Report
Each week you get calls, emails, conversations, qualified leads, meetings booked, CRM hygiene checks, and QA scores against your scripts.
Trained Backup Coverage
We cross-train backup staff on your account so leave, sick days, and peaks do not leave your queue uncovered.
Replacement If Someone Leaves
If a team member leaves, we recruit and screen a replacement, then train them on the processes your team follows.
Secure, Supervised Work
Your team works onsite on company-managed devices behind a firewall. We supervise and track work in WorQmate. Access follows your rules.
Quality Assurance
What Our QA Reviews Cover
Results feed weekly coaching and updates to scripts and qualification rules.
- Prospect Data Accuracy
- Script and Messaging Adherence
- Qualification Against Criteria
- CRM Documentation
- Follow-up Timing
- Handoff to Your Sales Team
How It Works
From First Call to Go-live in 2–4 Weeks
A clear path from defining the sales tasks to a trained team working your pipeline.
- 1
Days 1–2
Scope and Proposal
We review your volumes, channels, hours, and tools. Then we send hourly pricing in writing.
- 2
Agreement
Sign and Start Hiring
Recruiting starts after you sign the Outsourcing Services Agreement and pay the security deposit.
- 3
Weeks 1–3
Screen and Interview
We shortlist and test candidates. We join your team for final interviews.
- 4
Weeks 2–4
Train on Your Process
Reps learn your offer, target buyers, scripts, objections, CRM, and handoff rules before outreach.
- 5
Go-live
Launch and Report
Your team goes live with agreed targets. Weekly reports and QA scores start from the first week.
Not sure which team you need? We’ll recommend one in a free 30‑minute call.
Client Feedback
Why Clients Stay with Us
We are currently working with Irene with a number of outsourcing initiatives including digital marketing, web design, appointment setting amongst other projects as needed. Irene is a fabulous resource and we are happy to have her as part of our team. Her communication skills are excellent along with her client services.
Frequently Asked Questions
How Much Does Sales Outsourcing Cost?
You pay an hourly rate for each dedicated full-time sales support rep that depends on skills and shift. Costs depend on the role, scope, coverage hours, and team size. See our pricing page or request a written proposal.
Can We Outsource Just One Part of Our Sales Process?
Yes. Many clients start with one function, such as lead research, appointment setting, or CRM cleanup, and add others later. You define the tasks and the handoff point to your sales team, and we hire for those skills.
Do You Guarantee Meetings or Revenue?
No. We commit to the agreed activity, quality standards, and reporting, not to sales outcomes we do not control. You see activity, conversion, and QA numbers every week, so you can judge results and adjust targets with us.
Can Your Team Work in Our CRM?
Yes. Reps work in your CRM, such as HubSpot, Salesforce, or Pipedrive, to log calls, update contacts and opportunities, and keep pipeline stages accurate. You keep ownership of the account and all prospect data.
How Are Reps Trained on Our Product?
Through knowledge transfer before launch. You walk us through your offer, customers, and objections, we turn it into scripts and playbooks, and reps practice with your team before going live. Weekly coaching continues after launch.
Related Services
Get Started
Ready to Build a Dedicated Sales Support Team?
Tell us which sales tasks you want covered and the tools you use. You get a written proposal.