Privacy Statement

A Note to all Our Guests: We are now improving this Privacy Statement. Outsource-Philippines will inform you of the changes as soon as they become effective.
We take customer privacy seriously and guarantee never to sell, disclose, or pass on client information to any third party.
Website Tracking
We track website visitors for statistics and collect IP address, browser version, screen resolution, and Internet Service Provider’s host name. Likewise, we use these pieces of information to study web statistics and never make them available to anyone outside the company.
If any website visitor chooses their location from the links above, we set a cookie in their computer to show this choice. This cookie will then define currencies to display and other minor location specific variables. We use cookies also to track session details in the course of the order.
Ordering Procedure and Customer Records
In the order procedure, we ask customers to give contact details such as name, address, e-mail account, and phone number. We will only use these in our internal records, and will never give them to other parties outside the company. It is vital to have these details, so we can contact our customers and verify their payment immediately.
Accurate Data
It is important to have precise contact details of our clients. However, they can update their information by logging onto their billing control panel.
We keep each piece of customer information in a secure online database with the server protection measures in place. We also store records offline under safe conditions. In the same way, we do not keep credit card details.
GDPR Compliance
Since we target to serve clients from across the world and the Internet helps us reach global scope, we expect and are ready to deal with EU citizens, whom we acknowledge for having certain rights pertaining to personal data. Adhering to this regulation, we impose certain policies that may only be applicable to EU citizens.
In compliance with European Union’s General Data Protection Regulation (GDPR), which was fully enforced on May 25, 2018, we impose the following privacy policies:
  • We process, use, and store personal information, as required to provide our services.
  • We require client’s consent to process personal data.
  • We send notification to confirm whether or not the collected data are to be processed.
  • We will notify our clients regarding data breach, 72 hours from the discovery of the incident.
Likewise, there are certain rights that people from the European Union may exercise as regards their personal information when using our website and/or hiring any of our services that involve data collection. These rights include:
  • Request an access to personal data
  • Request for a copy/report of the personal data we collected
  • Request for update, alteration, or correction to inaccurate information
  • Request for partial or complete removal of personal information, which does not go against legitimate (and legal) interests of our business
For any request for an access to submitted data or request for update or deletion of information, you may send it to [email protected]
Changes to This Statement
We may change the contents of this statement as we see fit, and will notify clients of the changes as soon as they become effective.