Medical Coding
Medical Coding Outsourcing in the Philippines
Outsource Philippines™ provides dedicated, certified medical coders who assign ICD-10-CM, CPT, and HCPCS codes from your providers’ documentation, check charges before claims go out, and help resolve coding denials. They work onsite in our supervised Philippine office, in your EHR and encoder, under a signed BAA. Your providers keep all clinical documentation, and coders send questions back to them instead of changing a record.
What Your Coding Team Handles
Medical Coding Services Your Team Can Cover
Add coders for one specialty or build a team that covers your full coding backlog.
Professional Fee Coding
E/M levels, procedures, and modifiers coded from provider notes for physician practices and groups.
Specialty Coding
Coders matched to your specialties, such as radiology, cardiology, orthopedics, behavioral health, or urgent care.
Charge Review and Claim Scrubbing
Charges checked for missing codes, modifier errors, and edits before claims are sent, so fewer claims come back.
Provider Queries
Documentation gaps sent back to your providers as clear, compliant queries. Coders never change clinical records.
Coding Denial Support
Coding-related denials reviewed, corrected codes suggested, and appeal notes prepared for your billing team.
Coding Audits and Reporting
Sample audits of coding accuracy, plus productivity, backlog, and error trends in a weekly report.
Certified Coders, Non-clinical Work
Accurate Codes from Your Providers’ Documentation
Medical coding is administrative work. Your coders read the documentation your providers write and assign the codes it supports. They do not see patients, give clinical advice, or change medical records. When documentation is unclear, they send a query to the provider.
Coders hold AAPC or AHIMA credentials such as CPC or CCS, follow your coding policies and payer rules, and keep their certifications current.
- AAPC or AHIMA Certified Coders
- ICD-10-CM, CPT, and HCPCS
- Accuracy Audits Every Week
- Provider Queries, Never Record Changes
Compliance and Security
Built for Protected Health Information
We sign a Business Associate Agreement before go-live. Coders are HIPAA-trained and log in with named accounts you control, limited to the systems their role needs.
They work in your EHR, encoder, and practice management system. We do not move your records to our software.
- Signed BAA
- HIPAA Training Before Access
- Company-managed Devices Only
- Access You Can Revoke at Any Time
Quality and Continuity
How We Keep Quality High
You get the same controls on every account, written into the service agreement.
Named Team Lead and Account Manager
A senior coder leads the daily work and an account manager owns the relationship. You always know who to call.
Accuracy Audits Against Your Standards
Your team lead audits a sample of coded charts every week against your policies and payer rules.
Weekly Performance Report
Charts coded, accuracy, backlog, and coding denials against your KPIs, plus next week’s plan.
Trained Backup Coverage
A cross-trained backup coder learns your specialties, so leave and sick days do not grow your backlog.
Replacement If Someone Leaves
If someone leaves, we recruit and train a certified replacement.
Secure, Supervised Work
Your coders work onsite in our supervised office on company-managed devices behind a firewall, not from home, with work tracked in WorQmate, our own monitoring platform.
How It Works
From First Call to Kickoff
We start with your specialties, chart volume, and systems.
- 1
Day 1
Scope the Work
We review your specialties, chart volume, backlog, systems, and coding policies.
- 2
After the Call
Written Proposal
You get roles, schedule, and hourly rates in writing.
- 3
Weeks 1–4
Screen, Interview, and Train
After you sign the Outsourcing Services Agreement, the BAA, and settle the security deposit, we screen certified candidates with coding tests. We then train the team on your policies and systems.
- 4
Launch
Start and Report
Your coders start on agreed volumes, and weekly reports start from the first week.
Client Feedback
Why Clients Stay with Us
As always, we are very grateful to the entire FilWeb team for their dedication and excellent work. I only have good praises to sing. I am pleased to recommend you because I have no shortage of praises to sing for you guys.
Frequently Asked Questions
What Does Medical Coding Outsourcing Include?
Your dedicated coders assign ICD-10-CM, CPT, and HCPCS codes from provider documentation, review charges before claims go out, send provider queries, support coding denials, and audit coding accuracy.
Are Your Medical Coders Certified?
Yes. Coders hold AAPC or AHIMA credentials such as CPC or CCS and keep them current. We match coders to your specialties and test them before they start.
Is Medical Coding Clinical Work?
No. Coding is administrative. Coders read the documentation your providers write and assign the codes it supports. They do not treat patients, give clinical advice, or change medical records.
Is Outsourced Medical Coding HIPAA Compliant?
Our coders are HIPAA-trained and work under a signed Business Associate Agreement, with named logins you control on company-managed devices. You can remove access at any time.
How Much Does Outsourced Medical Coding Cost?
You pay an hourly rate for dedicated, full-time hours, not a fee per chart. Request a written proposal for your specialties and volume.
Get Started
Ready to Clear Your Coding Backlog?
Tell us your specialties, chart volume, and systems. You get a written proposal.