- Patent research
- Research and development services for advanced, innovated, and more effective medication/treatment
- Market research
- Database development
- Analytical services
- Financial modeling
- Design and development in automotive and aerospace industries
- Content development
- Publishing and legal support
- Review of litigation and transactional documents
- Contract drafting
- Due diligence reports
- Computational fluid dynamics analysis
- Formatting client reports
- Conversion of findings to accessible knowledge
- Data enrichment and warehousing
- Genetic profiling
- Template designing
- Text composition
Most of the KPO services offered today require complex skills including analytical and decision-making skills with specifications in various industries such as engineering and research and development, writing and communication, pharmaceuticals, and health care services. Hence, most individuals providing KPO in Philippines have either previously completed or are currently in the process of completing/acquiring a degree in medicine, law, engineering, and have PhDs or MBAs.
Because KPO services are oftentimes provided and performed by professionals and/or licensed individuals, benefits obtained from KPO services are more advantageous than benefits from other outsourced services. Such benefits include:
- Cost savings,
- Reduced processing and analysis time,
- Increased revenue,
- Improved quality,
- Improved operational efficiencies, and
- Access to skilled workforce
As with other outsourced services, KPO in Philippines is able to generate savings on labor cost and professional development expenses. Since these are extremely costly for most businesses, especially those that are starting up, business owners would most likely hire outsourced services than spend time and money on the professional development of its current employees as well as on training new employees.
