Freelance outsourcing, including KPO services, is already a popular trend among online jobs and stay at home jobs. As a freelancer, any individual with appropriate knowledge and experience could perform and offer many types of outsourcing services online such as article and content writing.
Aside from these, there are lots of computer- and knowledge-based services one could easily accomplish from the convenience of his or her own home and with a sufficient pay from his or her online employer. On the other hand, before one could achieve success as a freelancer, he or she should first have a strong and eminent presence throughout the Internet. And this is primarily the reason why there are lots of advertisements about freelancers all over the Internet.
In fact, freelancers dominate most online job sites and, now, even social networking sites. Where do these freelancers come from? And how come this industry is continuously booming despite the influx of freelancers in every part of the world?
Hiring Freelance KPO Services
This is probably because of the enormous opportunity presented by the Internet. Almost anyone can offer freelance KPO services. Given the right and sufficient knowledge, guidance, and support, anyone can offer these services and match the productivity and quality of in-house employees.
And as worldwide economy is still gradually recovering from the previous downfalls, cost cutting through termination of contractual in-house employees by numerous small and large companies has begun. They replaced these employees with online freelancers who’ll perform the same exact service, with lower service rates/pay and don’t require company benefits. Some generous companies, though, give freelancers and stay-at-home employees with sufficient benefits and insurance.
The Risks Involved
Hiring online freelance KPO service providers (although are asking for a lower pay rate) comes with its own risks and challenges.
- The employer has no assurance that quality will be comparable with leading companies or that the freelancer will comply with whatever they have initially agreed upon.
- The employer has no direct control over freelance individuals. What he can control, however, is the volume of completed products/services by the freelancer.
- Freelancers have no assurance that the employer would actually stick to their payment agreement
- Often freelancers have limited assurance in getting paid for KPO services.
No matter how many freelance KPO service providers are there in the Internet and no matter how enticing their advertisements are, an employer should conduct a background check to the freelancer. Similarly, freelancers can also a conduct background check to protect themselves from fraudulent employers.